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P2W2 - Online Marketplace for Services

August 03, 08 by Bharani

P2W2 is an online marketplace for accountants, writers, graphic designers, software vendors, tutors, researchers and other major professional services. P2W2 stands for “People To Work with”!

Who is the target audience?
Small businesses and Individuals can use p2w2 to post project requirements or to bid for the projects.

How it works?
As a services vendor
1. You can create your detailed profile by describing your service offerings, your capabilities, your portfolio, your testimonials etc., Creating a good profile is very important to successfully win the project bids. As a service provider, you need to pay 13 USD or 500 Rupees to create profile.

2. Once you have created a profile, you can search for projects posted on p2w2 and bid for the projects.

3. Once the client is convinced about your profile and your bidding price, client will give a green signal to start the project. P2W2 provides you great tools to manage the project and client communications. Some of the features are sharing files, project tracking and feedback module.

4. Once the project is complete, P2W2 will ensure that the payment is settled between client and the vendor. P2W2 takes a commission of 4.5% of the project value.

As a Buyer of services:
1.You can create your detailed profile by describing your Company information, your capabilities, your portfolio, your testimonials, your credibility etc., There is no cost to create a profile. FREE!

2. You can search for professionals or vendors. Go through detailed profile and initiate contact with shortlisted vendors. P2W2 maintains a track record of vendor performances. Through this history, P2W2 helps buyers to decide on the software vendors.

3. Once the project is started, buyers can track the progress of the project, review the work and assign requirements through P2W2’s tools.

4. Once the project is complete, P2W2 ensures the payment settlement.

Major Features:

* Reputation management:
* Selection Tools:
* Online Project Tracking:
* Payment facility:

Innovations:

* They have launched a voice-enabled service wherein a client can express his requirements through his own voice by audio recording the requirements/feedback. The Vendor then can go through the audio and gather a very good understanding of the client requirements.

P2W2 is founded by ISB alumni. Chaitanya Sagar from Class of 2005 and Amit Mullerpattan from Class of 2006.

Existing Players [Few examples]
elance [www.elance.com]
ebay [www.ebay.com] yes, ebay has a facility to connect buyers and sellers of services.
Guru [www.guru.com]
rentacoder.com [For software services]
and quite a few freelance exchange sites

My Verdict:
The success of an online marketplace is dependant upon the the familiar network-effect. Unless there are more vendors of high quality, there is no real benefit for buyers of services to use this service and vice versa. This whole cycle of building the userbase takes time and good community building strategies. I am not sure about the current status. But cracking this is of utmost importance.

Moreover, weeding through fake profiles, fraudulent buyers and protecting the interests of both parties (buyers and services) is not an easy task. There are lot of security and trust issues to be taken care of.

Services like elance.com is generally considered good for buyers and bad for seller of services. Because sellers compete fiercely on prices and sometimes the prices are close to nothing. This makes it a place to find cheap sellers or service vendors rather than a quality and reliability-based hunting ground. So, P2W2 should focus on quality, reliability, trust and security if they need to create a niche and success. Will have to wait to see how it all pans out…But they have all the right elements in place…Wishing them lot of success

What is your take on P2W2?

Add your comment

2 responses for this post

  1. Evan Phil Says:

    Till the time there is no real action on the site, how do you expect the Buyers to figure out which service provider is better.

    At the moment the site is very rudimentary and does not provide enuf info. The registration process is atrocious, I actually tried and wasted 5 mins.

  2. Chaitanya Challa Says:

    Dear Evan,

    Thanks for visiting the website. p2w2 is new and we are seeing a lot of registrations. I am sorry that your experience on the website did not meet your expectations. I would love to get in touch with you to figure out what the problem was and how to fix it.

    I do agree that p2w2 is now basic (or simple!), but we did put in lot of efforts to make it an easy process. Many people actually commended user friendly nature of the website, especially the registration process. I would love to hear from you at chaitanya DOT sagar AT p2w2 DOT com as to what the problem was.

    I am sorry I did not respond to this comment before. I just saw it. But better late than never!

    Regards,
    Chaitanya
    CEO, p2w2.com

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